Your profession and surveillance?

In yesterday’s Guardian Ross Anderson imagined himself as a professional in different spheres and gave a glimpse of what surveillance means wearing those different hats. So, the advertiser, police officer, lawyer, civil servant, doctor and banker “told” us how mass surveillance systems impact upon their respective responsibilities.

Anyone who still wishes to rely on the defence “if you’ve nothing to hide you’ve nothing to fear” will find Anderson’s piece a salutary introduction to surveillance studies.

What if we added some other professions? School teachers, at least particular figures such as Guidance Teachers, are going to have a significant role in mass surveillance should current Scottish Government proposals in the Children’s and Young People’s Bill come to fruition. Quite what “The Named Person” is going to be expected to do and what access to personal data concerning parents as well as children this member of the school staff will require to ensure children’s wellbeing is under discussion.

(As an aside, this is going to be the topic of a paper I will be presenting at a surveillance studies conference in Spain next year where I will be examining in detail the discussions at the Committee Stage of the Bill as it progresses through the Scottish Parliament.)

Perhaps we could add to Anderson’s list – what does surveillance look like from our respective professions?

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New issue of ‘Practical Theology’ journal now available.

Volume 6, Number 3 / 2013 of Practical Theology is now available on the website at

This issue contains:

Editorial – Eric Stoddart, p. 253

What On Earth Is She Thinking Of, Still Attending Church? – Susan Shooter, p. 257

The Use of Scripture in Practical Theology – Mark Cartledge, p. 271

Earthkeeping in the City – Paul Ede, p. 284

In Three Dimensions – Lisa K. Battye, p. 304

Assessing the Effectiveness of Support Strategies in Reducing Professional Burnout Among Clergy Serving in The Presbyterian Church (USA) – Leslie J. Francis, Mandy Robbins, Keith Wulff, p. 319

Trust and Moral Commitment in Co-operative Business – Neil Pembroke, p. 332


Published by: Maney Publishing

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Developing countries block, developed countries spy.

The 2013 Web Index has just been published and amongst its various conclusions it finds that whilst developing countries are most likely to block or filter the web, developed countries are more likely to spy on online communications.

Whilst the UK comes third top, overall in this assessment of the Web’s empowering people, it falls to 24th out of 81 on the index of “freedom and openness.” This sub-Index “assesses the extent to which citizens enjoy rights to information, opinion, expression, safety and privacy online” (Definition here.)

The Web Index found that only five countries in its sample of 81 meet best practice standards with regards to the privacy of electronic communications. The UK drops in the ranking here because a non-particularised warrant is sufficient for interception (Web Index 2013 Report, 3.3).

It’s not that we’re faced with a choice between being blocked or spied upon. There are, as the report demonstrates, more robust protocols for appropriate interception available.

The full report is available here.

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Body-worn video rips fabric of trust.

A number of British police forces are rolling out body-worn video (BMV). Officers are able to record audio and video of their interactions with the public, providing what many consider to be valuable additional evidence to corroborate police statements in court. Of course, it cuts both ways and defendants can support a case against an officer’s testimony.

Used in some European countries, BMV systems are also deployed in parts of the USA, with the first arrest on record using evidence from Google Glass worn by a police officer who had been able to stream his view of an incident back to his HQ (New Scientist).

The American Civil Liberties Union has given a measure of backing. They recognize a tension between giving officers control of the record button but not being in a position to edit on the fly – leaving a partial record of an incident that suits their purposes.

There are multiple issues around BMV but if a system were ‘always-on’ the volume of data gathered on a shift could be stored but would scoop up information about people going about their lawful business, especially if police are making enquiries door-to-door. From the police side it is easy to envisage a chilling effect on officers’ freedom of discretion. It’s not a bad thing that police supervisors (and the historical record) aren’t always breathing down a professional officer’s neck.

Perhaps even more concerning is Mike Tonge’s observation that BMV could diminish trust in uncorroborated police testimony. If people assume the availability of a video record then what about those occasions when none was made? (The Guardian) We will lose something rather important if no police officer’s word is trusted. This is not to say that every officer is invariably truthful – just that the fabric of trust we rely upon receives yet more rips if corroboration by video evidence becomes our assumption of normality.

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CCTV in taxis – Edinburgh plans

Edinburgh taxi drivers are campaigning to be permitted to install CCTV in the back seats of their cabs. The Evening News gives a lot of space to the taxi drivers’ association and support form a number of city cab firms. The article does note serious reticence, even opposition from a couple of organisations but the wider dimension is sadly lacking.  It took me just a couple of minutes to search for aspects that ought to have been included in the article:

  • Oxford taxi drivers (in May 2013) opposed compulsory audio-visual recording within their cabs, BBC.
  • Southampton City Council are, in July 2012, required by the Information Commissioner to stop recording passengers’ conversations in the back of taxis.
  • Some insurance companies are said to be offering considerable discounts on premiums to taxi firms that install CCTV (pointing inside and outside the cab) – see FleetNews report.
  • GMB Union is reported (September 2013) to have written to Sheffield City Council in protest at plans for compulsory installation of CCTV in taxis – see BBC News.

Whilst it’s not yet clear to me  what the Edinburgh scheme would involve (are they envisaging always-on audio and video recording?) the taxi-cab industry is clearly divided and, as usual in surveillance matters, there are other vested interests in play. Quite what the Office of the Information Commissioner will have to say – given the ruling against Southampton – will be worth reading.

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“Cheese”: Tesco face detection

Tesco have announced the roll-out of “OptimEyes”, a  detection system at forecourts that presents advertisements tailored to the customers in the queue. The Guardian ran a piece the other day seeking to quell the “needless surveillance panic” that the Tesco announcement had begun to generate.

“OptimEyes” is not facial recognition (as we find it at a number of airport border controls) but facial detection. It is not attempting to match up personal information to specific customers. Rather, it is identifying features that suggest gender and age of a customer.

“Well that’s alright then” is the tone of the article. Then you notice that, at least on the online version, the article is in a stream identified as “in association with Salesforce Marketing Cloud“.  This is a company specialising in marketing campaigns on Facebook and Twitter. The reassuring tone of the article has to be read as a contribution by insiders of the advertising industry.

It’s not alright – because it is one more step in our being made accustomed to surveillance technologies that are intent upon influencing our behaviour. OptimEyes is indeed not a facial recognition system. Nevertheless, it ought not be considered in isolation from the much wider cultural phenomenon that is mass surveillance.

Just as no one is an island, no surveillance technology stands apart from its context.

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